Accredited Entities and Unitywater Collaboration Space

We're committed to working collaboratively with industry to continuously improve the Accreditation and Certification (A&C) framework and deliver better outcomes for development across our region.

This workspace has been created as a dedicated collaboration space for Development Services, Accredited Entities, Certifiers and Consultants. It's a place to connect, share knowledge, seek clarification and work through issues together.

What can you use this space for?

Use this space to:

  • Ask questions and seek clarification on A&C requirements, processes and expectations.
  • Discuss industry challenges, emerging issues and opportunities for improvement.
  • Share feedback, ideas and lessons learned.
  • Follow up on submissions and development-related matters.
  • Access the latest A&C updates, newsletters and resources.
  • Stay informed on key dates, industry insights and Development Services announcements.
  • Participate in discussions with Unitywater and industry peers.

A place for collaboration

The best outcomes are achieved when we work together. We want this space to be more than just a communication channel. It is an opportunity to collaborate, share experiences, raise questions and collectively improve how we deliver development outcomes.

Our commitment is to actively participate, listen to feedback, answer questions and facilitate open and constructive discussions. In return, we encourage industry to engage, contribute ideas and share opportunities for improvement.

Together, we can build a stronger Accreditation and Certification framework and continue delivering positive outcomes for our customers, communities and development industry.

Let's collaborate, learn from each other and make development delivery better.

We're committed to working collaboratively with industry to continuously improve the Accreditation and Certification (A&C) framework and deliver better outcomes for development across our region.

This workspace has been created as a dedicated collaboration space for Development Services, Accredited Entities, Certifiers and Consultants. It's a place to connect, share knowledge, seek clarification and work through issues together.

What can you use this space for?

Use this space to:

  • Ask questions and seek clarification on A&C requirements, processes and expectations.
  • Discuss industry challenges, emerging issues and opportunities for improvement.
  • Share feedback, ideas and lessons learned.
  • Follow up on submissions and development-related matters.
  • Access the latest A&C updates, newsletters and resources.
  • Stay informed on key dates, industry insights and Development Services announcements.
  • Participate in discussions with Unitywater and industry peers.

A place for collaboration

The best outcomes are achieved when we work together. We want this space to be more than just a communication channel. It is an opportunity to collaborate, share experiences, raise questions and collectively improve how we deliver development outcomes.

Our commitment is to actively participate, listen to feedback, answer questions and facilitate open and constructive discussions. In return, we encourage industry to engage, contribute ideas and share opportunities for improvement.

Together, we can build a stronger Accreditation and Certification framework and continue delivering positive outcomes for our customers, communities and development industry.

Let's collaborate, learn from each other and make development delivery better.

Discussions: All (20) Open (20)

  • Information to the certifiers

    by Mark Shaw, over 2 years ago
    1 Response

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    Hi Unitywater,
    Thanks for this forum it has provided clarity on a number of matters, as summarised below as advised by Unitywater.

    • The City of Moreton Bay concrete laneways under the SEQ Code are defined as carriageways. Therefore Clause 4.1 defines all water main road crossings of these laneways as carriageways and therefore required to be PVC-O PN20 (min). or as an alternate PE or DICL.
    • All design/as-cons/red-line drawings revisions to satisfy SEQ Code AIS Section 6.20 Revisions.
    • Unitywater still to advise if for commercial and industrial areas whether Section 5.10.2 of the Seq code requirements for temporary dead end

    Hi Unitywater,
    Thanks for this forum it has provided clarity on a number of matters, as summarised below as advised by Unitywater.

    • The City of Moreton Bay concrete laneways under the SEQ Code are defined as carriageways. Therefore Clause 4.1 defines all water main road crossings of these laneways as carriageways and therefore required to be PVC-O PN20 (min). or as an alternate PE or DICL.
    • All design/as-cons/red-line drawings revisions to satisfy SEQ Code AIS Section 6.20 Revisions.
    • Unitywater still to advise if for commercial and industrial areas whether Section 5.10.2 of the Seq code requirements for temporary dead end mains apply.
    • All red-line mark ups only apply to infrastructure outside allowable construction tolerances.

    Whilst this forum has been very helpful, many certifiers may not use this forum or keep up to date with newsletters.
    Just wondering how clarity on these topics is being distributed to the industry via. policy or by other means.   

    Go to discussion

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    You need to be signed in to add your comment.

  • Easements for water mains

    by Mark Shaw, over 2 years ago
    1 Response

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    Hi Unitywater,
    The SEQ Code for Sewer defines the location of the sewer to be central to an easement.
    There is no such requirement for water mains in the Water SEQ Code.

    Is there a minimum distance to the edge of the easement?

    Hi Unitywater,
    The SEQ Code for Sewer defines the location of the sewer to be central to an easement.
    There is no such requirement for water mains in the Water SEQ Code.

    Is there a minimum distance to the edge of the easement?

    Go to discussion

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    You need to be signed in to add your comment.

  • I need your thoughts...AE and Unitywater regular forums (in-person)

    about 2 years ago

    You need to be signed in to add your comment.

    Hey, 

    I am looking for your thoughts and ideas.

    We want to strengthen relationships between UW and AEs - we're thinking an in-person quarterly forum could be an option.

    Interested to know if you're keen on this, and any ideas you might have (only rule....must be alcohol free).

    E.g., What's happening at UW, specifically in Dev Services that might impact you, portal support desk, round table discussion on matters important to both parties.

    Ideas below please.

    Thanks,

    Sim

    Hey, 

    I am looking for your thoughts and ideas.

    We want to strengthen relationships between UW and AEs - we're thinking an in-person quarterly forum could be an option.

    Interested to know if you're keen on this, and any ideas you might have (only rule....must be alcohol free).

    E.g., What's happening at UW, specifically in Dev Services that might impact you, portal support desk, round table discussion on matters important to both parties.

    Ideas below please.

    Thanks,

    Sim

    Go to discussion

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    You need to be signed in to add your comment.

  • How's the portal going for you?

    about 2 years ago

    You need to be signed in to add your comment.

    We're a couple of weeks in....how are you going?

    We're a couple of weeks in....how are you going?

    Go to discussion

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    You need to be signed in to add your comment.

  • UW Connection Application Frozen Page

    by james li, about 2 years ago
    2 Responses

    You need to be signed in to add your comment.

    Hi UW Community Team,

    I am attempting to lodge a connection application for a new project in the UW Jurisdiction. I have uploaded all the relevant documents and paper. However, the page becomes greyed out and frozen when I reach the 'conditions' section of the application. This occurs when I log out and back in again. I have also tried to start a new application for this project, and the same thing occurs. Refresh attempts do not resolve it. This is the only application my team and I have made so I am unable to determine whether this is an

    Hi UW Community Team,

    I am attempting to lodge a connection application for a new project in the UW Jurisdiction. I have uploaded all the relevant documents and paper. However, the page becomes greyed out and frozen when I reach the 'conditions' section of the application. This occurs when I log out and back in again. I have also tried to start a new application for this project, and the same thing occurs. Refresh attempts do not resolve it. This is the only application my team and I have made so I am unable to determine whether this is an isolated case. 

    Is there a limit on how many stages a connection application can contain?

    If anyone else has encountered the same issue, can you provide an answer on how to resolve it. I have attached a screenshot to help explain my predicament. 


    Regards,

    Go to discussion

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    You need to be signed in to add your comment.

  • uCertify newsletter - what would you like included?

    about 2 years ago

    You need to be signed in to add your comment.

    I'm interested in hearing from you about any items/content you would like including in the uCertify newsletters going forward.

    What works for you, and what doesn't?

    What more would you like to see?

    Thanks,

    Simone

    I'm interested in hearing from you about any items/content you would like including in the uCertify newsletters going forward.

    What works for you, and what doesn't?

    What more would you like to see?

    Thanks,

    Simone

    Go to discussion

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    You need to be signed in to add your comment.

  • Temporary Dead end water mains

    by ShaunPilcher, about 2 years ago

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    Has Unitywater resolved its position on temporary dead end water mains yet?  Particularly in relation to dead end mains leading into a future stage of development? If so can Unitywater provide an update to the industry around its expectations?  

    Has Unitywater resolved its position on temporary dead end water mains yet?  Particularly in relation to dead end mains leading into a future stage of development? If so can Unitywater provide an update to the industry around its expectations?  

    Go to discussion

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    You need to be signed in to add your comment.

  • Critical Care

    by Kristine Hazelwood, about 2 years ago

    You need to be signed in to add your comment.

    Is the live chat for critical care still a thing? Just looking for a link to get in as I have questions and an issue!!!

    Kristine

    Is the live chat for critical care still a thing? Just looking for a link to get in as I have questions and an issue!!!

    Kristine

    Go to discussion

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    You need to be signed in to add your comment.

  • Bridging/Protecting Sewer due to low covers

    by Kym Wilkinson, over 1 year ago
    1 Response

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    Is there an avenue to submit a request for an SOAS reviewed by UnityWater prior to an application being made for Connection Approval?  I have a client obtaining a DA in Caboolture currently and we have identified that the existing AC sewer main located within the frontage of private property will have the cover over the main compromised but excavation to:

    1. Obtain the standard verge profile (which will be a condition of approval)

    2. Ensure access grades are in accordance with the relevant Australian Standards.


    From preliminary investigation, there would appear to be approximately 450mm of cover along the

    Is there an avenue to submit a request for an SOAS reviewed by UnityWater prior to an application being made for Connection Approval?  I have a client obtaining a DA in Caboolture currently and we have identified that the existing AC sewer main located within the frontage of private property will have the cover over the main compromised but excavation to:

    1. Obtain the standard verge profile (which will be a condition of approval)

    2. Ensure access grades are in accordance with the relevant Australian Standards.


    From preliminary investigation, there would appear to be approximately 450mm of cover along the entire frontage due to the works, so we would be looking at either concreting to encase the pipe or providing piers on each side of the sewer main that are connected to the driveway crossover.   


    How do we go about this earlier in the process to provide some certainty to the project as the only other alternative is to duplicate the sewer for around 75m (on the same side of the road) by installing a new sewer on the current standard alignment and introducing another 2 maintenance structures in doing so.  

    Go to discussion

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    You need to be signed in to add your comment.

  • Looking for a certifier who's about to submit an ONM in the portal

    6 days ago

    You need to be signed in to add your comment.

    Hi,

    I want to find a certifier who's lodging an ONM certificate application in the portal.

    We've had some feedback about the ease of the submission process - and I would love to better understand the feedback but shadowing you (via Teams) while you submit.

    Anyone open to this?

    Thanks

    Simone (Unitywater)

    Hi,

    I want to find a certifier who's lodging an ONM certificate application in the portal.

    We've had some feedback about the ease of the submission process - and I would love to better understand the feedback but shadowing you (via Teams) while you submit.

    Anyone open to this?

    Thanks

    Simone (Unitywater)

    Go to discussion

    You need to be signed in to add your comment.

    You need to be signed in to add your comment.

Page last updated: 14 Oct 2026, 10:07 PM