About us

What we do 

Twenty-four hours a day, seven days a week, Unitywater's priority is providing our customers with a high-quality, safe and reliable water and sewerage service that is economically and environmentally sustainable. We: 

• maintain and supply drinking-quality water to homes, businesses and public areas
• collect, treat and dispose of sewage
• build, manage, operate and maintain our sewerage and water infrastructure
• manage trade waste from our business and industrial customers
• provide around-the-clock response to sewerage and water emergencies
• manage customer and stakeholder enquiries
• issue and manage customer accounts
• provide responsive 24/7 incident, media and public information to ensure that our communities are prepared, informed and supported as needed
• provide returns to our participating councils